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‘Essential Management Skills for Groundsmen’ Day 1
- Reception and Course Introduction
- Preferred Learning and Working Styles
- Personal Work Planning, Objectives and Priorities
- Leadership and Delegation
- Managing Stress
- Leading the Work Team and the Power of Personal Example
- Performance Management 1: Setting & Monitoring Standards
- Performance Management 2: Motivating the Team to Meet High Standards
- Review and Action Planning for the Return to Work
LUNCH
‘Essential Management Skills for Groundsmen’ Day 2
- Course Overview and Learning Experiences since Day One
- Conflict at Work and Managing Difficult People
- Enhanced Communication Skills 1: ‘One to One’
- Enhanced Communication Skills 2: Discipline and corrective action
- Enhanced Communication Skills 3: Performance appraisals
- Enhanced Communication Skills 4: Meetings and presentations
- Negotiating in the Workplace
- Writing at work, Reading and Recall
- Review and Action Planning for the Return to Work
LUNCH
